These terms and conditions apply to all bookings made to stay at Salus Apartment, whether made
via our website, by email or over the telephone. They contain important
information about your stay.

Your Booking Request

Your booking will not be complete until you receive a confirmation from us via email or telephone.

Payment policy 

We require credit or debit card details from you to confirm your booking. Where you have reserved a
‘Prepaid’ room, your card will be charged with the non-refundable room rate when
you make your reservation. Where you have made any other type of reservation,
your card will not be charged unless one of the events specified occurs,
for example if you cancel your booking after the allotted time.

 Changing or Cancelling your Booking

Cancelling a booking is subject to each booking type. For further information please send an email
to info@sulusgozo.com or contact us on +356 79540089(Whatsapp)

Pet-friendly Amenities

Free Stays: Dogs and cats of any breed or size are welcome to stay free of charge when the entire Apartment is rented.

 Pet Policy Guidelines

Cleaning Fee: A cleaning fee of €40 will apply if the pet soils the place.

 Owner Responsibility:

Pet owners assume full responsibility for any damage caused by their pet to the property and agree to
indemnify the apartment owner for any resulting costs.

 Supervision of Pets:

Dogs must not be left unattended in guest rooms at any time.

Cats must be kept in a crate when in the room.

Security Deposit

Upon confirming a reservation, we will require a security deposit to be given either prior to
arrival or upon check in. A security deposit may either be provided in cash, or
by means of securing the value in question on a debit/credit card. The value of
the security deposit will be quoted to you beforehand, and will be dependent on
the length of stay, and on the accommodation/services booked.

Credit card imprints may be required on or prior to arrival to cover the cost of any key deposit or any extras. Any extras must be settled in full prior to the client’s departure.

Clients should be aware that they will be liable for any damages or breakages
caused whilst in the accommodation. The security deposit will be returned in
full to the client within seven (7) days of the end of your stay, provided there has been no breakages or damages to the accommodation by the guest.

Breakages and damages

The client named on the
reservation confirmation is directly responsible for all breakages and damages
to the accommodation caused by the client or its guests. If there are breakages
or damages unnoticed at time of check-out, we will notify the client by email within seven (7) days of the client leaving, providing a detailed breakdown of the issues and the costs of rectifying them.